Account Deletion

How to Delete Your Moseiki Account

To delete your Moseiki account, follow these steps:

1. Open the Moseiki app and navigate to My Profile.

2. Select Account Settings.

3. Tap Delete Account.

4. In the bottom sheet that appears, you’ll see the following message: "Your account will be deleted within 48 hours. If you log in during this time, the process will be canceled."

5. Tap Delete to confirm your request.

Your account deletion request will be processed manually. If you do not log in during the 48-hour window, your account will be permanently deleted.

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How to Delete Your Data but Keep Your Account

If you want to delete your data but retain your Moseiki account, send an email to [e-mail] using the template below:

Email Template: Request to Delete Data

Subject: Request to Delete Data Username: [Your Username] Email: [Your Account Email] Message: I would like to request the deletion of all data associated with my Moseiki account. I want to keep my account active.

Make sure to send the email from the same email address associated with your Moseiki account. Your data will be deleted within 48 hours.

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How to Cancel a Data Deletion Request

If you wish to cancel a data deletion request within the 48-hour window, send another email to [e-mail] using the following template:

Email Template: Cancel Data Deletion Request

Subject: Cancel Data Deletion Request Username: [Your Username] Email: [Your Account Email] Message: I would like to cancel my previously submitted data deletion request. Please do not delete my data.

Make sure to send this email from the same account email.